Return & Refund Policy

Due to the nature of our personal care products and hygiene considerations, we maintain a strict no-exchange, no-return policy on all purchases. This policy ensures product integrity and customer safety.

Product Quality Assurance

In the event you receive merchandise that is damaged upon delivery or incorrect items, please initiate contact with our Customer Care department within 24 hours of product receipt. Our team can be reached at customercare@clag.in.

Resolution Process

Upon receiving your quality concern notification, our dedicated Customer Care team will:

  • Review your purchase details
  • Assess the reported issue
  • Implement appropriate remedial measures
  • Process any applicable compensation or replacement

We are committed to ensuring complete customer satisfaction and will take necessary steps to resolve any quality or delivery-related concerns promptly and effectively.

For further assistance or clarification regarding our policies, please contact our Customer Care department at the email address provided above.